The short version
We collect only what we need, we don't sell it, and we're straightforward about how we use it. The details are below.

Who this applies to
This policy applies to anyone who visits the Marlowe Grey website (marlowegrey.co) or submits information through it, whether you're based in Canada, the US, or anywhere else.

We take our obligations seriously under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable US state privacy laws.

What we collect
We collect information in three ways:

1. When you reach out to us: If you fill out a contact form or send us an email, we collect what you share. This is typically your name, email address, company website, and whatever context you've included about your business. We use this to respond to you and, if the conversation goes somewhere, to manage our working relationship.

2. If you sign up for our newsletter or email list: We collect your name and email address. We use this to send you the content you've signed up for. You can unsubscribe at any time, every email we send includes an unsubscribe link.

3. Automatically, through analytics: When you visit our site, standard analytics tools (including Google Analytics) collect information about your visit - things like which pages you viewed, how long you spent on the site, what device you used, and your approximate location based on IP address. This data is aggregated and used to help us understand how people find and use our site. It is not tied to your name or contact information unless you've also submitted a form.

We use cookies to support this. You can manage or disable cookies through your browser settings, though doing so may affect how the site functions.

What we don't do
We do not sell your information. We do not share it with third parties for their own marketing purposes. We don't collect more than we need.

Who we share information with
We use a small number of third-party platforms to run the site and communicate with clients, things like our email platform, our form tool, and Google Analytics. These platforms process data on our behalf and are bound by their own privacy policies and applicable law.

We may also disclose information if required to by law.

How long we keep your information
We keep contact and inquiry information for as long as it's relevant to an active or potential client relationship. If nothing comes of an initial inquiry, we don't hold onto your information longer than necessary. You can ask us to delete it at any time.

Your rights
Whether you're in Canada or the US, you have rights around your personal information. Specifically, you can:

• Ask what information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Withdraw consent for us to contact you at any time

To exercise any of these, email us at eugenia@marlowegrey.co.
We'll respond within a reasonable timeframe and in plain language.

A note on US visitors
If you're based in a US state with specific privacy legislation (such as California's CCPA), additional rights may apply. We honor those rights regardless of whether they're strictly required of us. If you have a request related to your state's privacy law, reach out and we'll handle it.

Children
Our services are designed for business owners and professionals. We don't knowingly collect information from anyone under 18.

Changes to this policy
We may update this policy as our tools or practices change. When we do, the date at the top will change. We won't make material changes without making them easy to find.

Questions?

Email us at eugenia@marlowegrey.co. We're real people and we'll actually respond.